Shipping policy
Shipping Policy
Processing Times
-
Wallpaper: Printed to order — 2–3 weeks production time.
-
Fabric: Printed to order — 3–5 days production time.
-
Paint: Dispatched within 1–2 working days.
-
Samples: Dispatched the next working day.
United Kingdom
Free shipping on all UK orders.
Wallpaper
-
Delivery time after dispatch: 1–4 days
Fabric
-
Delivery time after dispatch: 2–4 days
Paint
-
Delivery time: 1–3 days
Samples
-
Dispatched the next working day via Royal Mail Second Class
-
Delivery time: 1–3 days
Ireland
Wallpaper
-
Shipping: £15 flat rate
-
Delivery time: 2–10 working days
Fabric
-
Shipping: £15 flat rate
-
Delivery time: 2–10 working days
Samples
-
Shipping: £3 flat rate
-
Delivery time: 3–5 working days
United States
Wallpaper
-
Shipping: £30 flat rate
-
Delivery time: 2–10 working days
Fabric
-
Shipping: £30 flat rate
-
Delivery time: 2–10 working days
Samples
-
Shipping: £5 flat rate
-
Delivery time: 6–8 working days
Canada
Wallpaper
-
Shipping: £35 flat rate
-
Delivery time: 2–10 working days
Fabric
-
Shipping: £35 flat rate
-
Delivery time: 2–10 working days
Samples
-
Shipping: £5 flat rate
-
Delivery time: 6–8 working days
Customs, Duties & Taxes
For orders placed outside the UK, local customs charges, import duties or taxes may apply depending on your country’s regulations.
These fees are the responsibility of the customer and are not included in product prices or shipping costs.
We cannot predict the exact amount, as this varies by country.
If a parcel is refused due to unpaid duties, original shipping costs cannot be refunded.
Couriers
We work with trusted delivery partners, including:
-
Royal Mail
-
DHL
-
UPS
-
FedEx (for certain international orders)
Courier choice may vary depending on destination, parcel size, and service availability.
Tracking information is provided whenever available.
Delays & Busy Periods
All delivery times are estimates.
Occasional delays may occur due to:
-
seasonal demand
-
courier backlogs
-
customs processing
-
adverse weather
If we ever expect a delay to your order, we will contact you as soon as possible with an updated timeline.
Questions?
If you have any questions about processing times, international delivery, or shipping options, please get in touch — we’re always happy to help.